Privacy

Travander, located in Rotterdam, is responsible for the processing of personal data as described in this privacy statement.

Contact Information

Personal Data We Process

Travander may process personal data about you because you use our services and/or because you provide this information to us yourself (for example, through a contact or review form).

Travander may process the following personal data:

Special and/or Sensitive Personal Data

Our website does not intend to collect data from visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify the age of visitors. If you suspect that we have collected information about a minor without permission, please contact us at info@travander.nl, and we will delete this information immediately.

Retention Periods

Travander does not retain your data any longer than is necessary for the purposes for which it was collected. Do you use our services? If so, we will retain your personal data for a maximum of 7 years. This is because every business owner is legally required to retain records for 7 years (tax retention requirement). If you do not use our services, we will not retain your personal data any longer than necessary. For this data, the maximum retention period is 2 years. Finally, we analyze your browsing behavior using Google Analytics. This data is retained for a maximum of 26 months. You can read more about Google Analytics below.

Sharing Personal Data with Third Parties

Travander will only disclose your personal data to third parties if it is necessary to fulfill a contract with you or to comply with a legal obligation.

Cookies

Travander uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Travander uses cookies with a purely technical function. These ensure that the website works properly and that, for example, your preferences are saved. These cookies are also used to ensure the website functions correctly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer personalized content and advertisements.

Disable Cookies

Most browsers (the software you use to visit websites) automatically use cookies. If you don’t want this to happen, you can configure your browser to warn you before a cookie is placed or to block cookies. For more information on how to configure your browser, click the ‘Help’ button in your browser.

Google Analytics

Travander uses Google Analytics. These cookies are set by Google, allowing us to analyze browsing behavior on our website and thereby improve our website and services. We have entered into a data processing agreement with Google for the processing of this data. The last octet (the last three digits of your IP address) is masked, and data sharing is disabled. No other Google services are used in conjunction with the Google Analytics cookies. Google Analytics does not share anonymous data with third parties.

Would you prefer that we not use Google Analytics during your sessions? You can use a Google Chrome opt-out add-on to disable Google Analytics for all websites that use it. For more information, please visit here.

Your Rights

You have the right to access, correct, or delete your personal data. You can send a request for access, correction, or deletion to info@travander.nl. Travander will respond to your request as soon as possible, but no later than four weeks.

You have the right to file a complaint with the national supervisory authority regarding your personal data. You can do so with the Dutch Data Protection Authority, which is required to handle the complaint. 

Protection of Personal Data

Travander takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unintended disclosure, and unauthorized modification. Travander’s websites use a reliable SSL certificate to ensure that your personal data does not fall into the wrong hands. 

If you feel that your data is not properly secured, or if there are signs of misuse, or if you would like more information about the security of personal data collected by Travander, please contact us at info@travander.nl